FAQ

Common questions

What is GarageDoorNet?

A single platform for garage door companies: visual quoting with a real door designer, leads and CRM, scheduling and dispatch, and invoicing with deposits and payments. It replaces the spreadsheet, the generic CRM, and the whiteboard.

Who is it for?

Residential garage door dealers and installers, from a one-truck operation to a multi-crew company. If you quote, schedule, and install doors, it was built for you.

How much does it cost?

Every new account starts with a 30-day free trial of the full product. After that there's a free plan for quoting, Starter at $69/mo, and Pro at $149/mo, plus applicable taxes. Multi-location groups and manufacturers are priced separately, so talk to us.

What does it cost to take card payments?

When a customer pays a deposit or an invoice by card through GarageDoorNet, the fee is 2.9% + $0.60 CAD per payment, taken from that payment. That includes card processing. The money is paid out to your own Stripe account. Recording an e-transfer, a cheque or cash is free.

Do I have to type in my whole price book?

No. Drop your supplier's price sheet in as a PDF, a photo of a page, or a CSV, and it is read into a table you check before anything saves. You can also paste prices straight out of an email. It is included on every plan, including the free one.

Can I use my own pricing?

Yes. Your price grids, your manufacturer costs, your fees, your tax rate, your deposit rules. The pricing engine is fully editable from the admin. Enter what each door costs you on Starter or Pro and every quote also shows your real net margin.

Does it work on phones and tablets?

Yes. Sales reps quote from a tablet or phone in the driveway, and technicians get a mobile-first view of their jobs.

Is my data safe?

Your data lives in a Canadian data centre, encrypted in transit and at rest, with strict per-company isolation, so no other company can ever see your customers or pricing. See our Security page for details.

Can my whole team use it?

Yes, with admin, sales, office, and technician roles so everyone sees what they need. Free is a single login, Starter includes 3 seats and Pro includes 6. Past that you are a multi-location operation, and those are priced per location.

What if I need something it doesn't do?

Tell us. Beta dealers have a direct line to the people building the product, and a built-in "request custom work" button. Most requested features ship in days, not quarters.

Something else? Ask us directly.

GarageDoorNet

Quote it, schedule it, install it, get paid. One platform, built for garage door companies and no one else.

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